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▽ +06.00Technical consultation

Ask our engineering team for a technical consultation

Describe the problem in your own words and add photos if you can. A Prime Shield engineer reviews it and contacts you — you do not need to know the material or the system.

Describe the case for our engineers

A few fields are enough: your name, mobile and the problem. Photos are optional but speed up the diagnosis.

Fields marked * are required.

e.g. 05X XXX XXXX or +966 5X XXX XXXX

We send the confirmation and your reference here.

The project name, or its type and location — e.g. a villa in Riyadh.

Where is the problem?(optional)

Optional — choose all that apply.

When did it start? Where does it show? Does it get worse after rain or use? What has been tried?

0 / 4,000

Up to 8 files per request · ⁦40 MB⁩ per file · ⁦120 MB⁩ in total

Photos or a short video

One wide shot of the area and one close-up of the defect help the engineer a lot.

Accepted formats: JPG · JPEG · PNG · WEBP · HEIC · HEIF · MP4 · MOV

or drag and drop them here

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    QQuestions

    Questions clients ask

    Which photos and details help the engineer diagnose a problem?

    A wide and a close-up photo of the stain or crack, what lies above it (a roof or a bathroom), when the water appears (with rain, bathroom use or the air conditioning), the age of the building and its waterproofing, and any previous repairs.

    Request a Quote Technical Consultation
    Sign in / Registerالعربية+966 59 240 0524

    Ask Prime Shield Engineer

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    The assistant’s answers are guidance based on Prime Shield’s published content; the final technical decision follows a review by a Prime Shield engineer.

    Call us+966 59 240 0524 E-mail uscontact@primeshield.com.sa